Submitting Tickets: What do I need to tell support?

Created by Pat Crosscombe, Modified on Tue, 10 Oct, 2023 at 12:42 PM by Pat Crosscombe

Users can submit support questions about password or login problems, getting help, reporting a bug or suggesting a feature.


Password or Login Problems

If this ticket is about passwords, check here.


Get Help/Report a Bug

It is critical that you provide enough information so that we can clearly understand your problem. Please attach screenshots and describe what steps you took so that we can replicate and help fix the issue.


Suggest a Feature

We want to know your ideas for new features or modifications to existing features. Describe what you would like to see and how you think it could improve the app and we will look it over and keep you updated.


Always add a screen shot if possible.  





Reviewed October 2023

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