Why can't you tell me if the email address is wrong?
We don't provide that information for security reasons. We don't want bots or hackers figuring out who has a valid email address because the next step is to figure out a password. If the hacker doesn't know either then our system is less vulnerable.
We do tell you what email address the password reset was sent to as a check for you. If an error is not corrected, then you will never receive the reset email.
Yes, I know its a bit frustrating but it is done for the best reason - to keep the system secure.
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