Monitoring new people - Did they get an invite email?

I've added several new people to my board.  How do I know if they have registered? 

Verifying Registration Status of New Board Members

Important Note:  Registration emails are automatically sent to new directors. They can sometimes land in the recipient's Spam or Junk folder. Kindly remind your new directors to check these folders if they haven't received their registration email.

Step-by-Step Guide to Check Registration Status

1. Click on 

2. Go to People from the dropdown.  

If 'People' is not visible, it implies that either you lack admin privileges or you are not currently viewing a specific board or committee. 

To resolve this, navigate to the relevant board or committee and then access the dropdown menu.

3. Interpreting the People List

In the 'People' section, you'll find a list of added members.

Rows with grey shading indicate pending sign-ups. This means the individual hasn't completed their registration.

Unshaded rows signify that the member has successfully registered.

(click on the image to enlarge)

4. For Pending Sign-ups (Grey Shaded Rows):

Click on the grey shaded row.

Observe the message displayed in the red box.

To resend the registration email, click on the "Resend email" option.

(click on the image to enlarge)

5. For Registered Users (Unshaded Rows):

Click on the unshaded row.

You can view details such as the last login date and confirm that their status is 'Active'.

If a person still insists that they didn't receive their email, check to make sure the email address is correct.

Updated October 2023